Welcome to Louvelle.com (the “Website” or “Site”), owned and operated by Louvelle APS (“Louvelle,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our Website, including any purchases made through the Site.

By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Website.

Eligibility

You must be at least 13 years old to use this Website. If you are between 13 and 18, you confirm that you have permission from a parent or legal guardian. If you do not meet these requirements, please do not use this Website or purchase products from us.

Changes to These Terms

We reserve the right to update or modify these Terms at any time, at our sole discretion. Any changes will be effective immediately upon posting to the Website. The “Last Updated” date at the top indicates when revisions were made. Your continued use of the Website after changes constitutes acceptance of the updated Terms.

Access to the Website

We may withdraw, restrict, or modify any part of the Website at any time without notice. We are not liable if the Website is unavailable for any reason, whether temporarily or permanently.

Account Registration & Security

To access certain features, you may be required to create an account and provide accurate personal information.

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities conducted under your account

If you believe your account has been compromised, please contact us immediately at [support@louvelle.com]. We reserve the right to suspend or terminate accounts that violate these Terms.

Prohibited Use

You agree not to:

• Use automated systems (bots, scrapers, spiders) to access the Site
• Interfere with the Website’s functionality or security
• Attempt to access data belonging to other users
• Use the Site for unlawful or fraudulent purposes

This Website does not allow user-generated content or public posting.

Shopping & Orders

Product Information

We strive to display accurate product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct inaccuracies and cancel orders affected by such errors at any time.

Pricing

Prices are subject to change without notice. All prices are shown in the applicable currency and may include or exclude VAT depending on your location.

Payments

Payments are processed securely through third-party payment providers (such as Shopify, Apple Pay, or card processors). Louvelle does not store your full payment details.

By submitting payment information, you confirm that:

• You are authorized to use the payment method
• All information provided is accurate

Fraud Prevention

We reserve the right to cancel orders suspected of fraud or unauthorized payment activity and may report such activity to relevant authorities where required by law.

Shipping & Duties

Shipping options, delivery times, and costs are presented at checkout. For international orders, you may be responsible for import duties, customs fees, or local taxes imposed by your country.

Returns & Cancellations

Please refer to our Returns & Refunds Policy for detailed information regarding eligibility, timelines, and procedures.

No Resale

Products purchased through this Website are for personal use only. Resale or commercial distribution is strictly prohibited. We reserve the right to refuse or cancel orders suspected of resale intent.

Intellectual Property

All content on this Website—including but not limited to designs, products, logos, imagery, text, videos, and trademarks—is owned by Louvelle or its licensors and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

Feedback & Submissions

Any feedback, suggestions, or ideas you submit to us may be used by Louvelle for any purpose without compensation or attribution.

Security

We use reasonable technical and organizational measures to protect your personal information. However, no online system can be guaranteed to be 100% secure, and you provide information at your own risk.

Third-Party Services & Links

The Website may link to third-party websites or services. We are not responsible for their content, terms, or privacy practices. Your use of third-party services is at your own risk.

Disclaimer of Warranties

THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOUVELLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

To the fullest extent permitted by law, Louvelle shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or products.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Louvelle and its affiliates from any claims, losses, damages, or expenses arising from your violation of these Terms or misuse of the Website.

Governing Law

These Terms are governed by the laws of Denmark, without regard to conflict-of-law principles, unless mandatory consumer laws of your country of residence apply.

Dispute Resolution

Any disputes shall first be attempted to be resolved informally. If unresolved, disputes shall be subject to binding arbitration or the competent courts, in accordance with applicable EU consumer protection laws.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions, concerns, or support, please contact us at:

Email: support@louvelle.com

Brand: Louvelle